Hundreds of Dallas jobs may be in jeopardy thanks to a new electric toll system.
The North Texas Tollway Authority is getting ready to transition to an electronic toll collection system in December. As part of that effort, more than 200 employees have been moved from the toll collection and vault departments to other departments, and about 140 jobs will be eliminated once the transition is complete.
A team made up of human resource professionals and toll collection employees has been working since 2007 to find new job openings and training opportunities for employees who will be affected by the changes.
The team created an employee transition plan consisting of additional training, professional development, second-language proficiency programs, and mentoring opportunities. Hundreds of employees also have participated in job fairs, job shadowing, and interview and job development workshops.
"The transition to cashless toll collection on the remainder of the NTTA System has required a reduced number of employees over the last two years," NTTA Executive Director Allen Clemson told Pegasus News. "We have sought to assist these employees by offering as many opportunities as possible to move into other positions either in or outside the NTTA."
Once the conversion to electric tolls is complete, cash will no longer be accepted at toll stops, and all drivers must instead pay through a TollTag account or the NTTA's ZipCash payment method. The ZipCash method costs 50 percent more than TollTags, which can be used on any toll road in Texas.
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