Trying to find the right employer to fit an open position can be extremely difficult. Even with the assistance of software to weed out those that are unqualified or unsuited for the job, many human resource departments find themselves loaded down with resumes. To make matters worse, many people look great on paper, but don't live up to expectations in person. To save time and increase efficiency, many a human resources department has the initial interview with a potential via phone, which unlike a background check, is possible.
By doing the original interview through a phone call one call determine if the would-be employee's qualifications, experience, and expectations are in line with what they company has to offer. One can also draw conclusions about the individuals communication skills. Another positive to this approach is the fact that one can often begin such interviews immediately as opposed to having to schedule several days in advance for a face to face meeting.
That being said, interviewing over the phone to fill jobs effectively does require a certain amount of skill. Being casual, to a degree, can aid in making the process a lot easier. Many people are uncomfortable talking on the phone due to the fact that they can not read the other person's facial expressions. A good strategy for putting the potential employee at ease with the phone interview is to not make it seem like that is the point of the conversation. When one calls the applicant, via recruiting software, for example, they can say something to the effect of “I was calling to confirm that our company received your resume.
I do, however, have a few questions.” This makes the process seem less formal. If the individual answers these questions in a positive manner, one can always schedule the secondary interview at this time. If one cannot make up their mind up about an applicant they can easily buy more time by telling them that the company will get back in touch with them at a later date.
Interviews done over the phone in this manner can easily alleviate some of the work load that is placed on a human resource department when new employees are needed.